FNCB Bank
Tell us a brief history/background of your organization?
FNCB Bank was established in 1910 as The First National Bank of Dunmore. After 70 years of operating in one location at Dunmore Corners, the Bank expanded to Scranton (1980) and Dickson City (1984). In 1988 the bank became First National Community Bank, a name they held until 2016 when they changed their name to FNCB Bank. FNCB Bank now serves the personal and business banking needs of Northeastern Pennsylvania with 17 offices in Lackawanna, Luzerne, and Wayne counties.
Tell us an interesting fun fact about your business.
At our main branch at Dunmore Corners we have three interesting pieces of “lawn art” paying homage to popular sports programs. Leading the group is a life size Dunmore Buck. Next to the Buck on South Blakely St. is a Penn State Nittany Lion that has become a popular place to snap selfies. Finally, if you need a rest, have a seat on a bench constructed from the bleachers at the original Notre Dame Stadium.
How is your organization a leader in your industry?
As a 100% locally-based community bank, we take pride is having digital solutions that match much larger banks – with excellent customer service. FNCB provides both individual and business customers with a comprehensive suite of digital banking platforms, including user friendly online and mobile banking platforms that allow customers to open accounts, apply for a mortgage, pay bills and transfer funds 24 hours a day, 7 days a week from their computer or mobile device.
Through our alliance with AllPoint, customers have access to a network of over 55,000 surcharge free ATMs worldwide. We provide customers with a variety of mobile wallet alternatives including Apple Pay®, Google Pay®, Samsung Pay® and Zelle. We also provide customers with the ability to receive fraud alert messages and manage where, when and how their debit card is used through the mobile application, CardValet®.
How is your organization a leader in the community?
Many of the not-for-profit and community outreach organizations within our market area have been severely impacted by the ongoing pandemic. In 2020, FNCB provided assistance to many organizations in our community to help them bridge the widening financial gap the COVID-19 pandemic has created.
FNCB established a charitable foundation to make a difference in our community. The foundation provides grants to qualifying organizations ranging from $1,000 to $10,000. Qualifying organizations under the program include organizations that provide a direct service or affordable housing to low- to moderate income individuals, promote youth and educational opportunities, enhance the cultural or economic development within our market area, and improve the quality of life or meet a specific unmet need in the communities we serve. In 2020, we provided direct financial support, including awards under our foundation and participation in the Pennsylvania Educational Improvement Tax Credit Program (EITC), totaling approximately $500,000.
In addition to financial support, our employees are actively lending a hand, giving generously of their time and talent in the community. With restrictions limiting traditional volunteer activities, our team developed several unique initiatives to give back, including “Team Lunch Fridays” from area restaurants, delivering lunch to essential workers and conducting fundraisers for families during the holiday season.